Job Description
Join our dynamic team at KC Innovations Group as a Part-Time Customer Service Associate! This entry-level role offers flexible hours and hands-on experience in client relations. We're seeking enthusiastic individuals who thrive in fast-paced environments and want to build foundational skills in customer satisfaction. Enjoy competitive pay, on-the-job training, and opportunities for advancement within our growing Kansas City-based company.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve escalated issues efficiently
- Support daily operations including inventory checks and store presentation
- Contribute to a positive team environment through active communication
- Assist with promotional events and community outreach initiatives
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong verbal communication and active listening skills
- Basic proficiency with Microsoft Office Suite and point-of-sale systems
- Ability to work evenings and weekends (15-20 hours/week)
- Positive attitude and commitment to exceptional customer service
- Reliable transportation and punctuality for all scheduled shifts