Job Description
Join our dynamic team at Coastal Commerce Solutions and kickstart your career in Jacksonville's thriving business district! We're seeking enthusiastic individuals for our part-time entry-level Customer Specialist role. Enjoy flexible scheduling, competitive pay, and hands-on training while supporting our diverse client portfolio. This position offers clear growth pathways and a supportive environment perfect for recent graduates or career changers.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records in CRM systems
- Resolve customer inquiries with professionalism and efficiency
- Collaborate with cross-functional teams to ensure seamless service delivery
- Assist with inventory management and store operations as needed
- Participate in ongoing training programs to enhance product knowledge
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office Suite
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- Attention to detail and organizational abilities
- Reliable transportation to our downtown location
- No prior experience required - comprehensive training provided