Job Description
Join our dynamic team at Sunshine Solutions Group as a Part-Time Customer Service Specialist in sunny Tampa! We're seeking energetic individuals to deliver exceptional experiences while supporting our growing client base. Enjoy flexible scheduling, competitive pay, and a vibrant work environment. Perfect for students, parents, or professionals seeking supplemental income. Apply today and become part of Tampa's premier service provider!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Utilize CRM software to track interactions and metrics
- Contribute to continuous improvement initiatives
- Represent the brand with professionalism and enthusiasm
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work evenings/weekends (20-25 hours/week)
- Strong attention to detail and multitasking abilities
- Tampa local residents strongly preferred