Job Description
Join our dynamic team at Detroit Community Solutions and make a meaningful impact in your community! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional support to our diverse clientele. This flexible role offers the perfect opportunity to develop valuable skills while contributing to local initiatives. Enjoy a supportive environment with competitive pay and the chance to grow professionally.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Process transactions accurately and maintain detailed client records
- Collaborate with cross-functional teams to deliver seamless service
- Contribute to community outreach programs and local events
- Continuously improve processes based on customer feedback
- Adhere to all company policies and regulatory requirements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Flexibility to work evenings and weekends
- Valid Michigan driver's license (if local travel required)
- Positive attitude and commitment to community values