Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Tampa! We're seeking motivated individuals with flexible schedules to provide exceptional support to our clients. This immediate hire position offers the perfect work-life balance with adaptable hours, including evenings and weekends. If you thrive in fast-paced environments and value professional growth, apply today to start your rewarding career journey with us.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and process orders accurately using our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Maintain detailed records of all customer interactions in our database
- Identify opportunities to upsell products and services
- Adhere to company policies while maintaining high service standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service experience in a call center or retail setting
- Strong verbal and written communication skills
- Proficiency with Microsoft Office Suite and CRM software
- Ability to work independently with minimal supervision
- Flexible availability including evenings and weekends
- Valid Florida driver's license (if local travel required)