Job Description
Join FlexWork Solutions and transform your free time into extra income! We're seeking energetic part-time Customer Service Specialists to support our growing client base in Chicago. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income with no prior experience required. Apply today and start earning tomorrow!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve billing issues and service disruptions efficiently
- Process orders and update customer account information
- Collaborate with team members to resolve complex cases
- Maintain detailed records of customer interactions
- Meet monthly performance metrics for response time and satisfaction
- Participate in bi-weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and problem-solving abilities
- Basic computer proficiency and typing skills (30+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Strong attention to detail and organizational skills
- Customer service experience preferred but not required
- Reliable transportation to our downtown Chicago office
- Positive attitude and willingness to learn new systems