Job Description
Join our dynamic team as a Part-Time Customer Service Specialist and enjoy the flexibility of a schedule that adapts to your life! We're urgently hiring motivated individuals in Tampa, FL to deliver exceptional customer experiences while maintaining work-life balance. This role offers remote options and competitive compensation, making it perfect for students, parents, or professionals seeking flexible hours.
Why FlexHire? We prioritize employee well-being through customizable schedules, comprehensive training, and a supportive culture focused on growth. Immediate openings available – apply today and start your flexible career journey!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve issues efficiently while maintaining high customer satisfaction scores
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adapt to flexible scheduling including evenings and weekends as needed
- Identify opportunities to improve customer experience processes
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in a fast-paced environment
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficiency with Microsoft Office and CRM software
- Reliable internet connection for remote work options
- Flexibility to work between 15-25 hours weekly