Job Description
Are you seeking a flexible part-time role in the heart of Boston with the security of weekly pay? We are currently hiring a dedicated Customer Service Representative to join our dynamic team at Boston Retail Solutions.
We are committed to providing an exceptional shopping and service experience. In this role, you will be the face of our brand, interacting directly with our valued customers. We offer a modern work environment, competitive hourly rates, and the flexibility you need to balance work with your personal life.
Why Join Us?
- Weekly paychecks for your hard work.
- Flexible scheduling options.
- Opportunities for professional growth within the company.
- Employee discounts on merchandise.
Responsibilities
- Greet and welcome customers as they enter the store with a friendly and professional demeanor.
- Assist customers in locating products and answering inquiries regarding services and policies.
- Process sales transactions accurately and efficiently using POS systems.
- Handle customer complaints or issues with patience and escalate complex matters to management when necessary.
- Maintain a clean, organized, and visually appealing sales floor environment.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service, retail, or hospitality is preferred but not mandatory.
- Strong verbal communication skills with the ability to listen actively.
- Basic computer literacy and ability to operate point-of-sale systems.
- Reliable transportation is required.
- Ability to stand for extended periods and lift up to 25 lbs.