Job Description
Join FlexHire Solutions and earn extra cash with our urgent part-time opportunities in vibrant Austin, TX! We're seeking energetic professionals to deliver exceptional customer experiences while enjoying flexible scheduling and competitive pay. Perfect for students, freelancers, or anyone seeking supplemental income without long-term commitments. Our modern Austin office offers a collaborative environment with growth potential into full-time roles. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, product, and service issues using CRM systems
- Process orders, returns, and warranty claims efficiently
- Collaborate with cross-functional teams to resolve complex customer needs
- Document interactions and maintain accurate customer records
- Meet/exceed performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent; college students welcome
- 6+ months customer service or call center experience preferred
- Strong communication and active listening skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset