Job Description
Join our dynamic team as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly pay! We're seeking a friendly and professional individual to deliver exceptional support to our valued clients. This role offers a perfect work-life balance with 20-25 hours per week, including evenings and weekends. At Pacific Retail Solutions, we invest in our people through comprehensive training and career growth opportunities. If you thrive in fast-paced environments and love helping others, this is your chance to make an impact while earning competitive wages.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process orders, returns, and exchanges accurately using our CRM system
- Resolve customer issues promptly while maintaining positive relationships
- Collaborate with team members to ensure seamless service delivery
- Document all interactions and maintain detailed customer records
- Contribute to store merchandising and visual standards
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with POS systems and Microsoft Office
- Reliable transportation and flexible availability
- Positive attitude with problem-solving mindset
- Washington state residency required