Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in London! We're seeking enthusiastic professionals to deliver exceptional client experiences with flexible schedules and weekly pay. This role offers immediate start opportunities with competitive compensation and career growth potential. Perfect for students, freelancers, or those seeking supplemental income.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve technical issues and process service requests efficiently
- Update CRM systems with accurate customer interaction records
- Collaborate with cross-functional teams to resolve complex cases
- Maintain detailed documentation of customer interactions
- Contribute to process improvement initiatives
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work independently and manage time effectively
- Available for 20-25 hours per week with weekend flexibility
- Basic technical troubleshooting knowledge