Job Description
Join our dynamic team at Oakland Community Connect and make a difference in your community! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional support to our diverse clientele. Enjoy the flexibility of a part-time schedule with weekly pay, competitive hourly rates, and a supportive work environment. Perfect for students, gig workers, or anyone seeking supplemental income in the heart of Oakland.
As a key member of our service team, you'll be the face of our organization, resolving inquiries with professionalism and enthusiasm. We provide comprehensive training and a welcoming atmosphere where your contributions are valued. Apply today and start earning weekly pay while serving your local community!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system and maintain organized records
- Resolve customer inquiries promptly and escalate complex issues to supervisors
- Support inventory management through stock checks and product replenishment
- Collaborate with team members to ensure seamless store operations
- Uphold company standards for cleanliness, safety, and brand presentation
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent; college students welcome to apply
- Previous customer service or retail experience preferred
- Strong communication skills and ability to work in fast-paced environments
- Basic computer proficiency and comfort with digital payment systems
- Flexible availability including evenings and weekends (20-25 hours/week)
- Positive attitude and passion for helping diverse community members
- Reliable transportation to our Telegraph Avenue location
- Ability to stand for extended periods and lift up to 25 lbs