Job Description
Join our dynamic team at Urban Staff Solutions and make an immediate impact! We're seeking enthusiastic Part-Time Customer Service Specialists to join our Los Angeles office starting immediately. This role offers flexible hours and the chance to grow with a leading staffing agency. Perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, training, and a supportive work environment. Apply today and start your new tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve service issues and complaints efficiently while maintaining positive relationships
- Process transactions and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
- Identify upsell opportunities and contribute to team goals
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office Suite and CRM software
- Ability to work flexible shifts including evenings and weekends
- Excellent problem-solving abilities and attention to detail
- Positive attitude and ability to thrive in fast-paced environments
- Must pass background check and drug screening