Job Description
Fort Worth Connect is seeking a highly motivated and detail-oriented Part-Time Customer Service Representative to join our growing team immediately. If you are looking for a flexible work schedule with immediate start options, this is the perfect opportunity for you.
We pride ourselves on providing exceptional support to our clients and are looking for individuals who thrive in a fast-paced environment. As a key member of our team, you will be the face of our company, ensuring our customers receive the highest level of service.
Why Join Us?
- Immediate Hiring Process
- Flexible Part-Time Schedule
- Competitive Pay ($15 - $18/hr)
- Modern Work Environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues with patience and efficiency.
- Process orders, returns, and exchanges accurately.
- Update customer information in our CRM database.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Provide accurate product information and recommendations.
- Document all interactions and actions taken according to company policy.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience is a plus but not required for immediate hires.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work independently and as part of a team.
- Reliable transportation (if required for on-site shifts).