Job Description
Are you looking for a flexible way to earn extra cash while gaining valuable work experience? Horizon Workforce Solutions is seeking dedicated, detail-oriented individuals to join our dynamic team as Part-Time Customer Service Representatives in San Diego.
We pride ourselves on providing top-tier support to our clients, and we need passionate people to help us maintain that standard. This is a perfect opportunity for students, parents, or anyone seeking a secondary income stream without the commitment of a full-time schedule.
Why Join Us?
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn between $15.00 and $22.00 per hour.
- Remote & Hybrid Options: Work from home or our San Diego office.
Take control of your finances today by applying!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Resolve product issues and provide technical support to ensure high customer satisfaction.
- Document customer interactions and feedback accurately in the CRM system.
- Assist in troubleshooting basic technical problems for end-users.
- Maintain a positive, professional demeanor during high-volume call periods.
- Collaborate with the support team to improve service processes and documentation.
Qualifications
- High school diploma or equivalent required; some college preferred.
- Excellent verbal and written communication skills in English.
- Basic computer proficiency and typing speed of 40+ WPM.
- Reliable internet connection (required for remote roles).
- Ability to work independently and manage time effectively.
- Previous customer service experience is a plus but not mandatory.