Job Description
Join our dynamic team at Southwest Solutions Group as a Part-Time Customer Service Representative in El Paso! We're seeking enthusiastic individuals to deliver exceptional client experiences while building foundational career skills. This flexible role offers training, growth opportunities, and a supportive environment perfect for students and career changers.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and resolve service issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to meet service targets
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency with Microsoft Office
- Strong verbal communication skills in English
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- No prior experience required