Job Description
Are you a dedicated professional looking for flexible hours in the heart of London?
We are seeking a highly motivated Part-Time Customer Service Representative to join our growing team. In this role, you will be the face of our brand, providing exceptional service to our clients and ensuring their inquiries are resolved with efficiency and warmth.
Key Highlights:
- Flexible Schedule: Ideal for students or those seeking work-life balance.
- Competitive Pay: £18,000 - £22,000 per annum based on experience.
- Modern Environment: Work in a vibrant, inclusive office in central London.
If you thrive in a dynamic setting and possess a customer-first mindset, we want to hear from you!
Responsibilities
- Greet and assist customers via phone, email, and in-person with a professional and friendly demeanor.
- Resolve customer complaints and issues promptly to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using our internal systems.
- Collaborate with the wider team to maintain store and office standards.
- Keep customer records up to date and confidential.
- Handle cash transactions and balance daily reports.
Qualifications
- Previous experience in customer service or retail is highly preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well under pressure and meet deadlines.
- Reliable transportation to the London location.
- Proficiency in Microsoft Office Suite and basic computer skills.