Job Description
Join our dynamic team as a Part-Time Customer Service Representative in London! We're seeking energetic individuals to provide exceptional support to our clients. This immediate hire role offers flexible hours and the chance to develop valuable skills in a fast-paced environment. Perfect for students or those seeking supplementary income!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Update customer records accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer proficiency with Microsoft Office
- Flexibility to work evenings and weekends
- Positive attitude and professional demeanor