Job Description
We are urgently seeking motivated and customer-focused individuals to join our team as Part-Time Customer Service Assistants at Urban Retail Solutions in Manchester. This is a fantastic opportunity to work in a dynamic retail environment and gain valuable experience.
As a key member of our frontline team, you'll deliver exceptional service, resolve customer inquiries, and support daily store operations. We offer flexible scheduling including evenings and weekends, perfect for students or those seeking work-life balance.
Responsibilities
- Provide outstanding customer service across all touchpoints
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer complaints with empathy and efficiency
- Collaborate with team members to maintain store presentation
- Support promotional activities and seasonal campaigns
- Adhere to health and safety protocols
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with technology and POS systems
- Positive attitude and problem-solving mindset
- Reliable transport due to varied shift patterns
- No formal qualifications required - training provided