Job Description
Are you looking for a flexible opportunity to kickstart your career in El Paso? Horizon Community Services is seeking motivated individuals to join our growing team as Part-Time Customer Service Associates. We pride ourselves on being an inclusive workplace that values potential over experience.
In this role, you will be the first point of contact for our valued clients. We provide comprehensive training to ensure you have all the tools necessary to succeed. If you are a quick learner with a positive attitude, we want to hear from you.
Responsibilities
- Greet and assist customers with inquiries regarding our services and products.
- Process incoming orders, returns, and exchanges accurately and efficiently.
- Update customer information in our database systems with high attention to detail.
- Resolve basic customer complaints and escalate complex issues to management.
- Maintain a clean and organized workspace to promote efficiency.
- Collaborate with team members to meet daily performance targets.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills and a friendly demeanor.
- Basic computer literacy and ability to navigate web-based platforms.
- Reliable internet connection and access to a quiet workspace.
- A valid driver's license and reliable transportation (local).
- Ability to work a flexible schedule, including evenings and weekends.