Job Description
We are seeking a dedicated Part-Time Customer Service Associate to join our dynamic team in London. If you are looking for a flexible job with daily pay options and immediate start opportunities, this is the perfect role for you.
As a key member of our support team, you will handle customer inquiries via phone and email, ensuring a high level of satisfaction. We pride ourselves on a supportive work environment where your growth is our priority.
Responsibilities
- Handle incoming customer calls and emails with a focus on resolution and satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records in our CRM system in real-time.
- Resolve complaints and escalations promptly within company guidelines.
- Collaborate with the sales and logistics teams to ensure smooth operations.
- Maintain a professional and welcoming demeanor at all times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work flexible hours, including evenings and weekends.
- Reliable internet connection and a quiet workspace.