Job Description
Join our award-winning team at Bright Horizons Family Solutions as a Part-Time Customer Service Associate! We're seeking enthusiastic individuals with no prior experience to provide exceptional service to our clients in Portland's vibrant community. Enjoy flexible scheduling, comprehensive training, and a supportive environment that values your growth. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity in the childcare industry.
Responsibilities
- Provide warm, professional customer service to families and staff
- Manage incoming inquiries via phone, email, and in-person
- Support administrative tasks including scheduling and record-keeping
- Assist with facility tours and onboarding new families
- Collaborate with team members to maintain a welcoming environment
- Participate in ongoing training and development opportunities
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented setting
- Basic computer proficiency
- Reliable transportation to our Portland location
- Positive attitude and passion for helping others