Job Description
Join FlexHire Solutions and transform your free time into extra cash! We're seeking energetic Part-Time Customer Service Associates in Charlotte, NC to deliver exceptional support while earning competitive pay. Enjoy flexible scheduling, a vibrant team environment, and opportunities for growth. Perfect for students, professionals, or anyone seeking supplemental income without commitment to full hours. Apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges accurately within company guidelines
- Resolve customer concerns promptly to maintain satisfaction metrics
- Collaborate with team members to ensure seamless service delivery
- Update customer records and maintain detailed transaction logs
- Contribute to team goals by meeting performance targets
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 6+ months customer service or retail experience preferred
- Strong verbal/written communication skills and problem-solving abilities
- Proficient with basic computer applications and CRM software
- Ability to work evenings, weekends, and holidays as needed
- Positive attitude with focus on customer satisfaction
- Reliable transportation to Charlotte location
- Must pass background check and drug screening