Job Description
Join our dynamic team at Fresno Community Services! We're urgently seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional support to our diverse clientele. Enjoy a flexible schedule while making a real impact in our community. If you're passionate about service and thrive in adaptable environments, this is your opportunity to shine!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Handle inquiries and resolve issues efficiently with a solutions-oriented approach
- Process transactions and maintain accurate records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies while maintaining a friendly, professional demeanor
- Support marketing initiatives during peak hours as needed
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or retail experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM tools
- Ability to work flexible hours including evenings/weekends
- Valid California driver's license (for occasional site visits)
- Bilingual English/Spanish highly desirable