Job Description
Are you looking for a rewarding part-time role that fits your lifestyle?
Apex Support Solutions is seeking dedicated individuals to join our growing team in El Paso, TX. We are specifically looking for Evening and Weekend Shift talent to provide exceptional support to our valued clients. If you thrive in a dynamic environment and want to earn a competitive wage while enjoying your free days, we want to hear from you.
Why Choose Apex Support Solutions?
- Flexible Scheduling: We prioritize work-life balance. Our evening and weekend shifts offer the perfect opportunity to manage your personal commitments.
- Competitive Pay: Earn between $15.00 and $18.00 per hour based on experience.
- Professional Environment: Work in a modern, supportive office setting with state-of-the-art technology.
- Career Growth: Opportunities for advancement within the company for high performers.
Join us and be the friendly face our customers see when they need help the most!
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on evening and weekend shifts.
- Resolve customer issues and complaints efficiently and professionally.
- Accurately update customer records and database information.
- Process orders, returns, and exchanges according to company policy.
- Collaborate with team leads to ensure smooth shift operations.
- Maintain a high level of product and service knowledge.
Qualifications
- High school diploma or GED equivalent is required.
- Previous customer service experience is preferred but not required for the right candidates.
- Must be available to work evenings (4:00 PM - 12:00 AM) and weekends (Saturday & Sunday).
- Strong communication and interpersonal skills.
- Basic computer proficiency and typing speed.
- Reliable transportation is a must.