Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Associate and kickstart your career in Boston's vibrant retail sector! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our flagship downtown location. This role offers flexible scheduling, paid training, and opportunities for growth within our award-winning team.
Perfect for students and recent graduates looking to gain valuable experience in a dynamic environment. Enjoy competitive compensation, employee discounts, and a supportive workplace culture that values your development.
Responsibilities
- Provide exceptional in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using our POS system while maintaining cash handling standards
- Assist customers with product inquiries, returns, and inventory searches
- Collaborate with team members to maintain store cleanliness and organized displays
- Participate in seasonal inventory counts and stock replenishment activities
- Contribute to a positive team environment through open communication
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous customer service or retail experience preferred but not required
- Strong communication skills and approachable personality
- Ability to stand for extended periods and lift up to 25 lbs
- Basic proficiency with technology (POS systems, smartphones)
- Flexible availability including weekends and holidays
- Valid authorization to work in the United States