Job Description
Join Coastal Commerce Solutions as a Part-Time Customer Service Associate and become the heart of our client interactions! We're seeking energetic professionals to deliver exceptional support in our vibrant Jacksonville headquarters. Enjoy flexible scheduling, a collaborative team environment, and opportunities for growth while serving diverse clients across the Southeast. If you're passionate about creating positive experiences and thrive in dynamic settings, apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve client inquiries and concerns with empathy and efficiency
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Support marketing initiatives through client engagement
- Contribute to a positive, inclusive workplace culture
- Adapt to evolving client needs and business priorities
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong verbal communication and active listening skills
- Ability to work flexible hours including weekends
- Basic proficiency with CRM software and Microsoft Office
- Positive attitude with problem-solving aptitude
- Valid Florida driver's license for occasional client visits