Job Description
Join our dynamic team as a Part-Time Customer Service Associate and become the voice of our Texas-based clients! This entry-level role offers flexible hours and hands-on experience in client relations. You'll support our expanding Texas market while developing essential business skills in a collaborative environment.
What We Offer:
- Competitive hourly pay with performance bonuses
- Flexible scheduling (20-25 hours/week)
- Full training and career development
- Remote-friendly with occasional London team meetups
Responsibilities
- Respond to customer inquiries via email, chat, and phone
- Resolve client issues for Texas-based accounts
- Update CRM systems with accurate client information
- Collaborate with US-based teams on cross-border projects
- Assist with order processing and fulfillment tracking
- Document customer interactions and feedback
Qualifications
- No experience required – full training provided
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency (CRM systems)
- Ability to work independently and as part of a team
- Must be eligible to work in the UK
- Interest in US-Texas market dynamics preferred