Job Description
Join our dynamic team as a Part-Time Customer Service Associate in London! We offer flexible shifts with weekly pay, perfect for students or those seeking supplemental income. Enjoy a supportive environment where your contribution matters.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process orders and manage customer accounts accurately
- Resolve complaints and escalate complex issues appropriately
- Collaborate with team members to ensure seamless service delivery
- Maintain detailed records of interactions and transactions
Qualifications
- Previous customer service experience preferred
- Excellent written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Basic proficiency with CRM software