Job Description
Join our dynamic team in London as a Part-Time Customer Service Associate and start immediately! We're seeking enthusiastic individuals to deliver exceptional service to our growing client base. This flexible role offers weekday and weekend shifts with competitive pay and immediate onboarding. Perfect for students, career changers, or those seeking supplemental income. No experience required—full training provided!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process orders and update customer accounts
- Collaborate with team members to maintain service standards
- Document interactions accurately in CRM systems
- Identify upsell opportunities during customer interactions
Qualifications
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive, customer-focused attitude
- Flexible availability (including weekends)
- UK work authorization required