Job Description
Join our vibrant team at Kansas City Community Services as a Part-Time Customer Service Associate! This entry-level role offers flexible hours while making a real impact in our community. We're seeking enthusiastic individuals with a passion for helping others to deliver exceptional service to our diverse clientele. Perfect for students, career-changers, or anyone seeking work-life balance, this position provides comprehensive training and a supportive environment to grow professionally. Enjoy competitive pay, free parking, and a dynamic workplace culture that values teamwork and innovation.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Handle client inquiries, resolve issues, and maintain accurate records
- Assist with daily administrative tasks including data entry and filing
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and skills
- Contribute to a positive, inclusive workplace environment
- Support community outreach initiatives as assigned
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Strong problem-solving abilities and attention to detail
- Positive attitude with customer-first mindset
- Ability to work independently and as part of a team
- Reliable transportation to our Grand Avenue location
- Flexible availability including evenings and weekends