Job Description
Join TechFlow Solutions as a Part-Time Customer Experience Specialist and become the face of our innovative tech brand! We're seeking energetic professionals to deliver exceptional support in our Los Angeles headquarters. This flexible 20-hour/week role offers competitive pay, professional development opportunities, and a collaborative environment. Perfect for students or career changers seeking work-life balance in the heart of LA's tech corridor.
Responsibilities
- Deliver outstanding in-person customer support and troubleshooting
- Manage client appointments and demo scheduling efficiently
- Maintain detailed CRM records with 99% accuracy
- Collaborate with sales and technical teams to resolve issues
- Conduct product demonstrations for potential clients
- Assist with event coordination and community outreach
- Process payments and handle confidential data securely
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or client-facing experience
- Exceptional communication and problem-solving skills
- Proficiency with CRM software and MS Office Suite
- Ability to work independently with minimal supervision
- Strong attention to detail and organizational abilities
- Flexible availability including weekends and evenings
- Valid California driver's license (company vehicle provided)