Job Description
Join Urban Brew Coffee Co.'s vibrant team as a Part-Time Customer Experience Specialist! We're seeking passionate individuals who love creating memorable moments for our Kansas City community. This role offers flexible scheduling (15-25 hours/week) and the opportunity to showcase your hospitality skills in our flagship downtown location. Enjoy competitive pay, complimentary beverages, and a supportive culture that values growth and authenticity. Perfect for students, career switchers, or anyone seeking a rewarding part-time opportunity in the heart of Kansas City!
Responsibilities
- Deliver exceptional customer service through personalized beverage recommendations and warm interactions
- Operate POS systems, process payments, and maintain accurate transaction records
- Prepare specialty coffee drinks with precision while adhering to quality standards
- Manage inventory, stock supplies, and uphold strict sanitation protocols
- Collaborate with team members during peak hours to ensure seamless operations
- Participate in monthly training sessions to expand product knowledge
- Contribute to a positive team environment through proactive communication
Qualifications
- Previous customer service or hospitality experience preferred (not required)
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Strong communication skills with approachable and friendly demeanor
- Flexible availability including weekends, evenings, and holidays
- Basic math proficiency and comfort handling cash transactions
- Food Handler's certification (or willingness to obtain)
- Commitment to Urban Brew's values of sustainability and community engagement