Job Description
Are you passionate about connecting people with knowledge and fostering a love for reading?
Join the dynamic team at the Jersey City Public Library System as a Library Assistant. We are dedicated to creating a vibrant community hub where learning thrives and diverse voices are heard. In this pivotal role, you will help curate our extensive collections and provide exceptional service to our patrons, ensuring our library remains a cornerstone of the community.
As a Library Assistant, you will work in a fast-paced, people-centric environment that values accuracy, creativity, and community engagement. We offer a competitive benefits package, opportunities for professional development, and a supportive work culture.
Responsibilities
- Manage the circulation desk operations, including check-in, check-out, renewals, and the processing of new materials and interlibrary loans.
- Assist patrons with locating resources, using library databases, and navigating the library's digital catalog and self-checkout kiosks.
- Shelve library materials in correct order and maintain the organization of the stacks to ensure easy access and optimal browsing.
- Support library programs and events, including registration, setup, and on-site assistance for children and adult programs.
- Answer phones, respond to inquiries via email and in person, and provide accurate information regarding library hours, policies, and resources.
- Maintain accurate patron records and assist with the inventory management of library assets.
Qualifications
- High school diploma or equivalent required; Associate's degree in Library Science or related field is a plus.
- Previous experience in a customer service role, preferably in a library, educational, or retail setting.
- Strong attention to detail and the ability to organize and categorize information effectively.
- Proficiency with Microsoft Office Suite and familiarity with library automation systems (e.g., SirsiDynix, Koha) is preferred.
- Excellent verbal and written communication skills with a patient and approachable demeanor.
- Ability to lift up to 25 lbs, stand for extended periods, and perform repetitive tasks with accuracy.