Job Description
Are you passionate about connecting people with information? The Chicago Public Library System is seeking a dedicated Library Assistant to join our dynamic team. In this pivotal role, you will be the friendly face of our community hubs, helping patrons access resources, manage their accounts, and navigate our vast collection of knowledge. We offer a collaborative environment, competitive benefits, and the unique opportunity to make a tangible difference in the lives of Chicago residents.
Why Join Us?
- Competitive hourly wage and comprehensive benefits package.
- Professional development opportunities and a supportive work culture.
- Access to Chicago's rich cultural and literary history.
- Impactful work that fosters literacy and community engagement.
Responsibilities
- Assist patrons with checking out and returning materials using the modern circulation system.
- Shelve books, periodicals, and media in an organized and accurate manner to ensure easy retrieval.
- Provide exceptional customer service, answering inquiries and resolving account issues efficiently.
- Assist with the maintenance and organization of library spaces, including computer labs and quiet zones.
- Monitor library areas to ensure a safe, welcoming, and inclusive environment for all visitors.
- Support digital literacy initiatives by helping users navigate computers, tablets, and software.
- Process new library acquisitions and prepare materials for display.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a customer service or library setting is preferred but not required.
- Basic computer proficiency and ability to learn new software quickly.
- Strong verbal communication and interpersonal skills.
- Ability to lift and move boxes of books weighing up to 30 lbs.
- Attention to detail and a genuine passion for learning and community service.