Job Description
We are seeking a dedicated and detail-oriented Library Assistant to join our dynamic team at the Toledo Public Library System. In this pivotal role, you will serve as the first point of contact for our patrons, ensuring they have seamless access to information and resources. If you are passionate about community service and possess a love for literature, we encourage you to apply.
Why You Will Love Working Here:
- Competitive hourly compensation with annual performance reviews.
- Comprehensive health, dental, and vision insurance packages.
- Generous paid time off and access to library resources.
- Opportunities for professional development and advancement within the library system.
Responsibilities
- Manage the circulation desk, including checking materials in/out, processing fines, and managing holds and reservations efficiently.
- Shelve library materialsâbooks, DVDs, and periodicalsâaccording to the Dewey Decimal System to ensure easy retrieval for patrons.
- Assist patrons with locating specific resources, using library catalogs, and navigating our digital databases and public computers.
- Organize and maintain library collections, including weeding outdated materials and shifting shelves to keep the library orderly.
- Provide exceptional customer service by answering inquiries, resolving issues, and fostering a welcoming environment for all visitors.
- Support library programs, such as story times, book clubs, and community outreach events.
- Perform light administrative tasks, such as answering phones, filing, and updating patron records in the management system.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service or library assistance is preferred but not mandatory.
- Basic computer literacy and experience with library management software (e.g., SirsiDynix, Koha) is a plus.
- Strong organizational skills with the ability to pay close attention to detail.
- Excellent verbal and written communication skills.
- Ability to lift up to 25 lbs and stand for extended periods while working.
- A genuine passion for books, information, and serving the Toledo community.