Job Description
Are you passionate about connecting people with knowledge? The San Diego Public Library is seeking a dedicated and enthusiastic Library Assistant to join our dynamic team. In this pivotal role, you will provide essential services to our diverse community, ensuring equitable access to information, technology, and creative resources.
We pride ourselves on being a vibrant community hub and offer a competitive salary, comprehensive benefits package, and a supportive work environment. If you have a knack for customer service and a genuine love for learning, we want to hear from you.
Responsibilities
- Assist patrons with locating materials, researching topics, and navigating library technology, including computers and printers.
- Shelve books and periodicals in an organized, alphabetical, and numerical order to maintain inventory integrity.
- Check materials in and out using the integrated library system (ILS) and process fines accurately.
- Support library programs, events, and community outreach initiatives by setting up spaces and assisting with logistics.
- Maintain the cleanliness and organization of public areas, study rooms, and staff workspaces.
- Answer general inquiries via phone, email, or in person, providing exceptional customer service.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service experience is preferred but not mandatory.
- Basic computer literacy and proficiency with Microsoft Office applications.
- Strong attention to detail and organizational skills.
- Ability to lift and move boxes of books weighing up to 25 lbs.
- Excellent verbal communication skills and a friendly, approachable demeanor.