Job Description
Join Atlanta Hospitality Group as a Guest Service Associate and become the face of our vibrant downtown location! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, comprehensive training, and a supportive team environment where your growth is prioritized. Perfect for students or career-changers looking to build customer service skills while enjoying Atlanta's dynamic nightlife scene. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Provide warm, professional greetings and assistance to all guests during evening hours
- Manage check-in/check-out processes efficiently using our digital systems
- Respond to guest inquiries and resolve concerns with empathy and speed
- Monitor facility operations and report maintenance needs promptly
- Collaborate with team members to ensure seamless service transitions
- Maintain cleanliness and organization of public areas
- Handle cash transactions and POS system operations accurately
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid Georgia driver's license preferred (not required)
- Previous customer service experience a plus but not required