Job Description
Join Seattle Hospitality Group as an Evening Guest Service Associate and launch your career in premium hospitality! We're seeking enthusiastic individuals to deliver exceptional experiences during our vibrant evening hours. This flexible part-time role offers perfect work-life balance while building transferable skills in customer relations and operations. Enjoy competitive pay, supportive training, and a dynamic team environment in the heart of Seattle's bustling downtown.
Responsibilities
- Deliver outstanding customer service during evening operations (5 PM - 11 PM)
- Manage guest check-ins, reservations, and inquiries with professionalism
- Process transactions accurately using POS systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain pristine facility standards throughout shift
- Address guest concerns promptly and escalate when necessary
- Support inventory management and stocking procedures
- Adhere to all safety and compliance protocols
Qualifications
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Basic computer literacy and POS system aptitude
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Positive attitude with solution-oriented mindset