Job Description
Join FlexShift Solutions and redefine work-life balance! We're seeking a dynamic Flexible Shift Coordinator to manage our evening and weekend operations in Charlotte, NC. This role offers unparalleled schedule flexibility with weekday evenings and weekend shifts, perfect for students, parents, or professionals seeking supplemental income. Enjoy competitive pay, remote-friendly communication tools, and a supportive culture that values your time outside work.
As a key member of our operations team, you'll ensure seamless service delivery while maintaining our reputation for excellence. This position is ideal for self-motivated individuals who thrive in autonomous environments and appreciate the freedom to design their own work schedule.
Responsibilities
- Coordinate evening and weekend shift schedules across multiple service lines
- Manage real-time operational adjustments using our digital platform
- Communicate with clients and team members via chat/email during assigned shifts
- Monitor service quality metrics and implement improvement strategies
- Document shift activities and prepare weekly progress reports
- Collaborate with day-shift teams for smooth operational handovers
- Train new staff on weekend-specific protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years experience in scheduling, coordination, or customer service
- Exceptional time management with proven ability to work autonomously
- Strong written and verbal communication skills
- Proficiency with scheduling software and digital communication tools
- Reliable transportation for occasional in-person meetings
- Ability to work 20-25 hours weekly across evenings (4pm-10pm) and weekends
- Flexibility to adapt to changing operational demands