Job Description
Join our dynamic team as a Part-Time Customer Specialist with flexible scheduling options! We're seeking motivated individuals in New York to provide exceptional support while maintaining work-life balance. This immediate hire opportunity offers competitive pay and the chance to grow with a forward-thinking company. Perfect for students, parents, or professionals seeking flexible hours without compromising on impact.
Why Join Us?
- Flexible scheduling with day/evening/weekend options
- Immediate start date – no waiting period
- Comprehensive paid training
- Performance-based incentives
- Collaborative team environment
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our CRM system
- Process orders and update account information
- Collaborate with team to improve service quality
- Document interactions and maintain accurate records
- Identify upsell opportunities to enhance customer experience
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6 months customer service experience
- Strong written and verbal communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work independently and as part of a team
- Flexible availability including weekends
- Problem-solving mindset with attention to detail
- Reliable transportation to our NYC location