Job Description
Join Coastal Solutions Group as an Evening Customer Service Specialist and become the face of our thriving retail operations! We're seeking energetic individuals to deliver exceptional service during our peak evening hours. Enjoy flexible scheduling, competitive pay, and a supportive team environment in Virginia Beach's premier shopping district. Perfect for students, parents, and anyone seeking a rewarding part-time career with growth opportunities.
Responsibilities
- Provide exceptional in-person customer service during evening hours (3 PM - 11 PM)
- Process transactions accurately and efficiently using POS systems
- Assist customers with product inquiries, returns, and exchanges
- Maintain organized and visually appealing store displays
- Collaborate with evening shift team to ensure seamless operations
- Resolve customer concerns with professionalism and empathy
- Contribute to inventory management and store cleanliness
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Basic proficiency with POS systems and technology
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset
- Must be able to stand for extended periods