Job Description
Join our award-winning team as a Flexible Part-Time Customer Specialist! We're seeking dynamic professionals in Georgia to deliver exceptional support with adaptable schedules and weekly paychecks. Enjoy the perfect work-life balance while making meaningful impacts in healthcare coordination. Our modern Atlanta office offers collaborative spaces, comprehensive training, and a culture that values flexibility. No nights, weekends, or holidays required – just 20-25 hours per week with your choice of morning or afternoon shifts.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Manage patient appointment scheduling with precision
- Resolve billing inquiries and insurance documentation
- Maintain accurate electronic health records (EHR)
- Collaborate with healthcare teams for seamless care coordination
- Process weekly transactions with zero errors
- Participate in virtual team huddles (30 mins/day)
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or healthcare experience preferred
- Proficiency with Microsoft Office and EHR systems
- Exceptional communication and problem-solving skills
- Ability to work independently with minimal supervision
- Reliable transportation to Atlanta office (2 days/week)
- Flexible availability Monday-Friday (9am-5pm)