Job Description
Join our dynamic team as a Flexible Part-Time Customer Service Specialist in Oklahoma City! We're seeking motivated individuals with excellent communication skills to deliver exceptional support to our clients. This role offers a flexible schedule with immediate start opportunities, perfect for students, parents, or professionals seeking work-life balance. Enjoy competitive compensation, comprehensive training, and a supportive environment where your contributions are valued. Apply today and start your flexible career journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues, order discrepancies, and product concerns efficiently
- Document interactions accurately in CRM systems and maintain detailed records
- Collaborate with support teams to escalate complex issues and ensure timely resolution
- Meet performance metrics for response time and customer satisfaction scores
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or call center experience
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with CRM software and Microsoft Office Suite
- Flexible availability including evenings and weekends
- Valid US work authorization and reliable transportation