Job Description
Are you looking for Evening Part Time Jobs in Virginia that offer flexibility and growth?
Horizon Support Solutions is currently seeking a dedicated Entry Level Customer Support Associate to join our team in Virginia Beach. We specialize in providing top-tier service for our clients and value individuals who are available for evening and weekend shifts. If you are looking to start a career in customer service with a modern, forward-thinking company, we want to hear from you.
Why Join Us?
- Flexible Schedule: Focus on your evening and weekend availability.
- Competitive Pay: Earn $18.50 - $22.50 per hour based on experience.
- Modern Environment: Work in a supportive, tech-forward office.
- Training Provided: No prior experience required; we train you.
Responsibilities
- Assist customers via phone, email, and live chat during evening and weekend hours.
- Resolve customer inquiries and issues efficiently and professionally.
- Document customer interactions and feedback accurately in our CRM system.
- Maintain a high level of professionalism and adherence to company policies.
- Collaborate with team members to improve service delivery and resolve escalations.
Qualifications
- High school diploma or GED equivalent (Associate's degree preferred).
- Ability to work evenings, weekends, and holidays as required.
- Strong communication skills with a focus on customer service.
- Basic computer literacy and typing proficiency.
- Reliable transportation and punctuality.