Job Description
Are you looking for a flexible career that fits your lifestyle?
ApexTech Solutions is currently seeking dedicated professionals to join our growing team in Columbus, GA. We are specifically hiring for our high-volume Evening and Weekend shifts. Whether you are a student, a parent, or looking to transition into a new industry, we offer a dynamic environment where your work-life balance matters.
We value reliability and customer focus. If you are ready to take on a role that offers competitive pay and growth opportunities without compromising your personal time, we want to hear from you.
Why Join Us?
- Flexible scheduling options (Evenings & Weekends)
- Competitive hourly rates ($18.00 - $24.00)
- Employee referral bonuses
- Career advancement opportunities
Responsibilities
- Handle a high volume of customer inquiries via phone, email, and live chat during evening and weekend hours.
- Resolve complex technical and account issues with patience and professionalism.
- Document all customer interactions and solutions in our CRM system accurately.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Maintain a positive and professional demeanor at all times, representing the ApexTech brand.
- Identify trends in customer feedback and suggest process improvements.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, tech support, or retail is preferred but not mandatory.
- Must be available to work rotating shifts, including evenings, nights, and weekends.
- Strong communication skills and ability to type 35+ WPM.
- Reliable internet connection and a quiet home office environment (remote hybrid option available).
- Basic proficiency with computers and software applications.