Job Description
Join Metro Retail Solutions as a dynamic Evening/Weekend Customer Service Associate! We're seeking passionate individuals to deliver exceptional service during high-traffic evening and weekend hours. This role offers flexible scheduling, competitive pay, and growth opportunities within our expanding Detroit retail network. Ideal for students, parents, or anyone seeking work-life balance with consistent shifts. Enjoy a supportive team environment and training provided – no experience necessary!
Responsibilities
- Provide exceptional customer service during evening (4 PM - 10 PM) and weekend shifts
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with professionalism and empathy
- Maintain clean, organized, and visually appealing store environments
- Collaborate with team members to achieve daily sales targets
- Follow safety protocols and loss prevention procedures
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Availability for evenings (4 PM - 10 PM) and weekends
- Basic computer literacy and comfort with POS systems
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to customer satisfaction
- Reliable transportation to downtown Detroit location