Job Description
Are you looking for evening part time jobs in Houston, TX that offer more than just a paycheck?
Join MetroCare Support Services and step into a role where your work-life balance is prioritized without compromising on professional growth. We are seeking a dedicated Evening Support Specialist to join our dynamic team. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you.
Why Choose Us?
- Flexible Schedule: Enjoy your evenings and weekends free for personal pursuits.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Modern Environment: Work with cutting-edge tools in a supportive culture.
Responsibilities
- Provide exceptional technical and general support to customers via phone, email, and live chat during evening hours.
- Diagnose and troubleshoot complex issues to ensure client satisfaction and retention.
- Maintain accurate and up-to-date records of all customer interactions and support tickets.
- Collaborate with the day shift team to ensure seamless workflow continuity.
- Stay current on product knowledge and service updates to provide accurate guidance.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Proven experience in customer service or technical support is a plus.
- Strong verbal and written communication skills with a professional tone.
- Reliable internet connection and a quiet home office space.
- Ability to work independently and manage time effectively during shifts.