Job Description
Are you seeking a premier evening part time job in Georgia that combines professional growth with a flexible schedule? Apex Logistics & Services is currently looking for a dedicated Evening Shift Customer Service Associate to join our elite team in Atlanta.
We are a forward-thinking company committed to operational excellence. Our evening shift team is the backbone of our service operations, ensuring that our clients receive uninterrupted, world-class support after hours. We offer a competitive compensation package and a supportive culture that prioritizes your well-being.
Key Highlights of This Role:
- Impactful Work: Directly influence client satisfaction and operational efficiency.
- Modern Environment: Work in a state-of-the-art facility with a collaborative atmosphere.
- Reliable Income: Consistent hours with competitive hourly rates.
If you are ready to take your career to the next level, apply today to secure one of the most sought-after evening jobs in Georgia.
Responsibilities
- Deliver high-quality customer support via phone, email, and chat during peak evening hours.
- Resolve complex customer inquiries and escalations with a focus on efficiency and empathy.
- Manage and process customer orders, returns, and exchanges accurately.
- Monitor system performance and alert management to any technical issues.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with cross-functional teams to improve evening service protocols.
Qualifications
- High School Diploma or equivalent required; Associate's degree preferred.
- Minimum of 1 year of experience in customer service or a related field.
- Must be available to work evenings, specifically from 4:00 PM to 12:00 AM.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and handle high-pressure situations.