Job Description
Are you looking for a rewarding opportunity that fits perfectly around your evening schedule? Metropolitan Detroit Logistics Hub is seeking dedicated and friendly Evening Shift Customer Service Associates to join our dynamic team.
Enjoy the perks of working during the quieter hours while providing exceptional support to our clients. We offer a competitive hourly rate, flexible scheduling, and a collaborative work environment right in the heart of the Motor City.
Why Join Us?
- Competitive pay ($18 - $22/hr)
- Evening shift flexibility (3 PM - 11 PM)
- Employee discounts and benefits
- Opportunity for growth within the company
Apply today and take the first step towards a better work-life balance.
Responsibilities
- Greet and assist customers with inquiries regarding shipping and logistics services.
- Process incoming orders, returns, and exchanges accurately and efficiently.
- Manage the Point of Sale (POS) system with precision and speed.
- Maintain a clean, organized, and welcoming customer service area.
- Resolve customer complaints professionally to ensure high satisfaction rates.
- Collaborate with the day shift team to ensure seamless operations.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, retail, or logistics preferred.
- Must be available to work evenings, specifically 3:00 PM to 11:00 PM.
- Strong interpersonal and communication skills.
- Ability to work independently with minimal supervision.
- Reliable transportation is a plus.